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How to tell if Your Pest Control Technician is Good?

There are many pest control operators available in the market and most of them claim to provide good services. So how does one identify if a pest control operator is good? What qualities should they possess? Choosing a good pest control operator is not simple and effort should be taken in selecting one because the quality of the services provided can affect the condition of your property.

Here are 4 traits that good pest control operators must have:

  • KNOWLEDGE IS VITAL: A legitimate pest control operator is not an overnight professional. In fact, good pest control operators have gone through years of vigorous training with on-site experience that has moulded them into highly skilled and experienced professionals. One of the best ways to check on a pest control operator's trustworthiness is to do some research on a particular pest problem and ask them some detailed questions based on your research. Good pest control operators should be able to answer your questions correctly but a bogus or unreliable pest control operator will probably have a hard time answering your questions.
  • AFFILIATION WITH THE PEST CONTROL ASSOCIATION OF MALAYSIA: Professional associations keep members informed of the latest developments in pest control methods such as research, safety, regulations and safety. In fact, a company regardless of its size who chooses to join an association is proof of their their sincerity and concern towards quality. Pest control operators whoa reliable would be affiliated with a professional association in order to ensure their professionalism; which is a key reason why Ridpest is a member of the Pest Control Association of Malaysia. Our choice of pesticides and other chemicals are made as we care about the safety of our customers especially those that have sensitivities and allergies.
  • GUARANTEE OR WARRANTY: A good guarantee or warranty gives customers after sales service after a treatment has been provided. A good pest control operator should be able provide some level of guarantee to clients in order to ensure their satisfaction. It is a good idea to check on the availability of a guarantee or warranty and to clarify the terms by which a pest control operator can be contacted should any problems arise post-service. A good pest control operator would provide their customers peace of mind after being paid for services rendered.
  • GOOD REVIEWS: Customer reviews are very important because they are personal reviews from actual consumers that are genuine. Companies or pest control operators that publish their reviews are transparent about their quality of their services and they are confident on the service level that they can provide to customers. Do not rely on the pest control operator to share about track record; conduct research yourself by reading reviews online or talking to your neighbours and friends before you engage a pest control operator. The team at Ridpest recognises the need for good customer service and we are transparent regarding the reviews we receive which also ensures our honesty as a service provider.

If you’re looking for a reliable partner who can take care of your pest problem, get in touch with Ridpest!