Your Privacy
We respect the privacy of your personal information and strive to maintain the confidentiality of the information you provide to us. The purpose of collecting your personal data is to deliver products and services, facilitate future marketing activities, and improve our services to you.
Only our authorized employees have access to your personal information. We will not disclose information about our customers to third parties except where it is necessary to provide a service to you, such as arranging for a product to be delivered, carrying out credit and security checks, conducting customer research and profiling, or where we have your express permission to do so.
We may also be required to disclose such information to regulators, lawyers, auditors, affiliated companies within the same group, third-party service providers, and appointed marketing agencies.
Your Consent
We will not sell your name, address, email address, credit card information, or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.
Communication & Marketing
If you have made a purchase from our store, we may occasionally update you on our latest products, news, and special offers via email, post, or telephone. You may also be given the opportunity to receive such communications from us and selected third parties when you become a member of Ridpest Sdn. Bhd.
All Ridpest Sdn. Bhd. members have the option to opt out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue receiving marketing communications from us and/or selected third parties, you may opt out by visiting the “Your Details” section within “Your Account” on the Ridpest Sdn. Bhd. website. You can access “Your Account” after registering and logging in. Alternatively, you may click the “unsubscribe” link included in any email communications we send.
What are Cookies?
A cookie is a small information file that is sent to your computer and stored on your hard drive. If you have registered with us, your computer will store an identifying cookie that helps save you time whenever you revisit the Ridpest Sdn. Bhd. website by remembering your email address.
You may change your browser settings to prevent cookies from being stored on your computer without your explicit consent.
Site Statistics
We may disclose aggregated and anonymized statistics regarding the number of visitors to this website or the number of purchases made, as required by our investors.
We use independent measurement and research companies to collect data regarding visitors to this website on our behalf through cookies and embedded code. These cookies and embedded code provide statistical information about visits to pages on the site, the duration of individual page views, navigation paths taken by visitors, screen settings, and other general information.
Ridpest Sdn. Bhd. uses and stores this information, along with data obtained from other cookies used on the site, to help improve the services provided to users. Further information regarding how this data is collected and used can be obtained by contacting us.
Disclosure of Your Information
We may disclose your personal information to companies within our corporate group. We may also disclose your personal information to third parties:
- In the event that Ridpest Sdn. Bhd. sells or acquires any business or assets.
- If Ridpest Sdn. Bhd. or substantially all of its assets are acquired by a third party, in which case the personal data we hold about our customers may be one of the transferred assets.
- If we are required to disclose or share your personal data to comply with any legal obligation, enforce or apply our terms and conditions, or protect the rights, property, or safety of Ridpest Sdn. Bhd., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud prevention and credit risk reduction.
Third-Party Sites
Our site may contain links to and from the websites of our partner networks, advertisers, and other third parties. If you follow a link to any of these websites, please note that they operate under their own privacy policies, and we do not accept any responsibility or liability for those policies.
We encourage you to review the privacy policies of any third-party websites before submitting your personal data.
Checking Your Details
If you wish to verify the details you have submitted to Ridpest Sdn. Bhd., you may do so by contacting us via the email address or postal address provided below.
For security purposes, we may require proof of identity before releasing any information. This proof of identity may include verification of the email address and password used during registration. You are responsible for keeping this information secure, as we may act upon requests received from individuals using your registered email address and password.
We strongly recommend that you do not use your browser’s password-saving function on shared or public devices, as this may allow unauthorized individuals to access your personal information.
Contacting Us
We are always pleased to hear from our customers, including feedback and complaints. We appreciate the time you take to provide us with information that helps us improve our services and ensure customer satisfaction.
If you have any questions, comments, or feedback regarding this Privacy Policy, or if you would like us to stop processing your personal information, please do not hesitate to contact a member of the Ridpest Sdn. Bhd. team. We will be happy to assist you and answer any questions you may have.