The
Our Vision

To be the Ultimate Pest Management Company in ASEAN offering a comprehensive set of highly effective solutions to all pest problems by using the latest cutting edge eco-friendly technology.

The
Our Mission

To contribute to the creation of a pest-free, clean, green and healthy environment for our children, friends and fellow citizens to live in.

The
Our Culture

Commitment

• We are committed to the Vision, Mission and Objectives of Ridpest at all times.
• We always recommend products and services of Ridpest prior to going outside the Company.

Ownership

• We accept that we are truly responsible for our actions and outcomes and own everything that takes place in our work and our life.

Integrity

• We will always speak the truth. What we promise is what we deliver.
• We will only make agreements we are willing and intend to keep.
• We will communicate any potential broken agreements at the first opportunity.
• We will clear up all broken agreements immediately.

Excellence

• Good isn’t enough. We will always deliver services of exceptional quality that add value to all involved for the long term. We will look for ways to do more with less and stay on a path of constant and never ending improvement and innovation.

Communication

• We will speak positively of our fellow team members, our clients in both public and private.
• We will speak with good purpose using empowering and positive conversation.
• We will never use or listen to profanity, sarcasm or gossip.
• We will acknowledge what is being said as true for the speaker at that moment.
• We will take responsibility for responses to our communication.
• We will greet and farewell people using their name.
• We will always apologize for any upsets first… and then look for a solution.
• We will only discuss concerns in private with the person involved.

Success

• We will focus our attention on the successful outcome of whatever we are doing.
• We will have a willingness to win and allow others to win Win/Win. At all times, we display pride, prosperity, competence and personal confidence.

Education

• We are willing to learn from our mistakes.
• We will always strive to learn, grow and master so that we can help our fellow team members and clients learn, grow and master as well.
• We will act as an educator to allow our clients to make their own intelligent decisions about their future remembering that it is their future.
• We will impart practical, useable knowledge rather than just theory.

Teamwork

• We are willing to do whatever it takes to stay together and achieve team goals.
• We will focus on cooperation and always come to a resolution, not a compromise.
• We are flexible in our work, able to change if what we are doing is not working.
• We will ask for help when we need it and be compassionate to others who ask me.

Balance

• We have a balanced approach to life, remembering that our spiritual, social, physical and family aspects are just as important as our financial and intellectual aspects.

Fun

• We will view life as a journey to be enjoyed and appreciated and will help to create an atmosphere of fun and happiness so that all those around me enjoy it as well.

Systems

• We will always look to the system for a solution. If a problem arises, we will look for a system correction before we look for a people correction.
• We will look for a system solution in our innovation rather than a people solution.
• We will follow the system exactly until a new system is introduced.
• We will suggest system improvement at our first opportunity.

Consistency

• We are consistent in our actions so that our clients can feel comfortable in dealing with me at all times.

Gratitude

• We will always show our gratitude to everyone around me by saying ‘Thank You’ and refrain from complaining.

Abundance

• We will exercise abundance in every area of our life by blessing and giving others with what we have, without expecting the same value in return.

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