If you have any pest problems and query regarding the pricing then please request for quote before commenting below.

stephen

Do you have a question on your mind?

If your question is related to pest control, you’ve came to the right place.
We’ve dedicated this page to enable you to direct your questions and enquires to Stephen Liu, the CEO of Ridpest who will dedicate his time and knowledge to answer them.

If you have anything to ask now, leave at the comment section below and we will get back to you shortly.

47 replies
  1. Ng KL
    Ng KL says:

    Hi, Stephen:

    Appreciate to have your advice for the Termite DIY product in Malaysia. Is it works as the temporary solution?
    Thank you

    regards,
    NKL

      Reply
      • Stephen Liu
        Stephen Liu says:

        Dear Ng,
        Yes, the DIY is only for monitoring purpose and do not have baits and therefore it is not a permanent and effective solution.
        Cheers!
        Stephen

          Reply
      • Stephen Liu
        Stephen Liu says:

        Dear Ng,
        Thanks for your questions on the termite DIY products in Malaysia. For your information, there are NOT many options available in Malaysia market. There are liquid termitticides which are sold in some hardware stores and Agro chemical shop. There are also DIY Termite monitoring station that are sold online. For most of the liquid termitticides, it is more a remedial treatment and provide temporary solution. As for the DIY termite monitoring station, it do not have any baits that will eliminate the whole termite colony and this use for monitoring purposes.
        The Pest Management Professional have trained Pest Management Advisor who can inspect and able to identify the species of termites. They can then propose accurate treatment for different species of termites. It is not just the science but the art to carry out a proper and appropriate treatment to eliminate the whole termite colony. Feel free to learn more on the termite treatment at http://www.ridpest.com.

          Reply
          • Kusala Gunadasa
            Kusala Gunadasa says:

            Dear Liu,

            Kindly let me know where in KL I can purchase the RidMozzie solution?

            Also how much is it and the solution package weight etc?

            Thank you.

            Best regards,

            Kusala

              Reply
              • Stephen Liu
                Stephen Liu says:

                Dear Kusala,
                Thanks for your kind enquiry. Currently we not sell the Ridmozzies solution and we only provide the service on a monthly service. If your house in KL, we can provide the service. Kindly email us your contact number and address directly to us at ridpest@ridpest.com. We will get a Pest Management Advisor to inspect your premise. Feel free to call Rohani, our Customer Service at our Toll free 1800 88 1777.
                Cheers!
                Stephen Liu
                Thanks.

                  Reply
            • sundar
              sundar says:

              we are now working on govt progrmmae with Indian government on mosquito eradication with major cities, we came across that you manufacture PLANTZOM organic based chemical that can last for 30 days , we would like to import to INDIA and also wish to obtain your franchisee for pest control activities, please contact me

              Sundar
              Regional Director
              Indo-sino group
              (phone hidden)

                Reply
                • Stephen Liu
                  Stephen Liu says:

                  Dear Sundar,
                  Thanks for the enquiry. As we do not cover the sale of Ridmozzies/PlantZom, I shall revert to my Principal to contact you.
                  Cheers!
                  Stephen Liu

                    Reply
                  • Stephen Liu
                    Stephen Liu says:

                    Dear Kok Wai,
                    Thanks for your kind enquiry. In order for us to quote you, we need to contact you and ask you a couple of questions. Kindly email us your contact number and address of your house at ridpest@ridpest.com.
                    Cheers!
                    Stephen Liu

                      Reply
                  • Kevin
                    Kevin says:

                    Hi Stephen,

                    My tree was just attacked by termites. They are building tunnels on the surface of the tree and I am wondering if my tree can be saved. It doesn’t look too bad but needs treating. Do you also do spraying to kill off the termites and prevent them from attacking the tree further while you bait them? Appreciate your advice.

                    Please contact me.

                    Kevin.

                      Reply
                      • Stephen Liu
                        Stephen Liu says:

                        Dear Kevin,
                        Thanks for the enquiry. In order to ascertain the species of termites, we either need to inspect the tree or if you can send us the picture of the affecte trees plus the live specimens of termites. Once we can identify the actual species, we can then recommend the right treatment to treat the termites species. Appreciate if you can email us your contact number and address at ridpest@ridpest.com or call Rohani, our Customer Service at freephone 1880-88-1777.
                        Cheers!
                        Stephen Liu

                          Reply
                      • Gelina
                        Gelina says:

                        Hi Stephen

                        May I know if your company is still giving out discount vouchers for the Ridmozzie service ?

                        Thanks

                          Reply
                        • riza marlini
                          riza marlini says:

                          Dear Stephen,

                          I would like to have a quotation for fogging for our site office in Hulu Langat, Selangor. Please do contact me (phone hidden) for an appointment if you need to see our site office.

                            Reply
                          • Sylvia
                            Sylvia says:

                            Hi Stephan

                            How much it charge for pest control for a small office (1st floor) cost ? and how long it take to be done ? during working hours or weekend ?

                            Thanks
                            Sylvia

                              Reply
                              • Stephen Liu
                                Stephen Liu says:

                                Dear Sylvia,
                                Thanks for the enquiry. We need to get more details on the area before we can quote you. We work on Monday to Friday from 9am-5pm and Sat from 9am to 1pm. Kindly give us your contact number and address for to quote you. Thanks

                                  Reply
                              • Mendy
                                Mendy says:

                                Hi Stephen,

                                I just moved into my rented house not long ago. I just discovered fleas in the house. May I know do you provide service to tackle fleas?

                                Thanks.

                                Regards,
                                Mendy

                                  Reply
                                  • Stephen Liu
                                    Stephen Liu says:

                                    Dear Mendy,
                                    Thanks for the enquiry. Yes, we do fleas control. Kindly send a picture of the fleas for confirmation. Kindly furnish your contact number also. Thanks

                                      Reply
                                  • Sylvia Lim
                                    Sylvia Lim says:

                                    Hi Stephen,

                                    I would like to know how much do you guys charge for getting rid of ticks and fleas in a condo unit ?

                                      Reply
                                      • Stephen Liu
                                        Stephen Liu says:

                                        Dear Sylvia,
                                        Thanks for the enquiry. Yes, we can get rid of tick and fleas. Kindly give us your contact number or if you take a picture of the insect for us to identify before we can quote you.
                                        Thanks
                                        Stephen

                                          Reply
                                      • John Smith
                                        John Smith says:

                                        Dear Mr. Stephen,

                                        I understand that Ridpest uses ULV Misting for treatment of bed bugs using Cislin insecticide.

                                        I would like to inquire on the following :-

                                        1. For a 1000 sq ft condo, how many treatments are required (infestation in rooms only)
                                        2. If more than one (1) treatment is required, is the dilution of the insecticide same as in all treatments.
                                        3. Is there any side effects from the residue of the insecticide.

                                        Regards

                                        John Smith

                                          Reply
                                          • Stephen Liu
                                            Stephen Liu says:

                                            Dear John,
                                            As for your questions, I like to reply as below:-
                                            1. For a 1000 sq ft condo, how many treatments are required (infestation in rooms only) We would to propose two times treatment on an interval of one week.
                                            2. If more than one (1) treatment is required, is the dilution of the insecticide same as in all treatments.
                                            Ye
                                            3. Is there any side effects from the residue of the insecticide.
                                            During the treatment, no one should be inside the house. Kindly allow 3 hours before you ventilate by opening all the windows, doors a and fans for 15 mins before entering the house. If the precaution are taken, it should any side effects.
                                            Cheers!
                                            Stephen

                                              Reply
                                          • Suhairi
                                            Suhairi says:

                                            Hi Stephen. I need treatment for cockroaches for my mom’s house. There are a lot of old newspaper from where the cockroaches comes out. I believed this is the cause. Do you offer one time service instead of contract basis ?

                                              Reply
                                              • Stephen Liu
                                                Stephen Liu says:

                                                Dear Suhairi,
                                                Thanks for the enquiry. Yes, we can control cockroaches. Kindly furnish your full name, address and contact number so that our coustomer care can follow up with you. Yes, we can do one time treatment but we like to propose a contract so that we can resolve your problems in a longer term.
                                                Thanks
                                                Stephen Liu

                                                  Reply
                                              • andrew
                                                andrew says:

                                                hi Stephen,

                                                I have a studio unit 351sqf with wood cabinet and I saw many cockroach mostly are babies and medium sizes. do you offer any services to eliminate to root caused ? thanks. I am in KL

                                                  Reply
                                                  • Stephen Liu
                                                    Stephen Liu says:

                                                    Dear Andrew,
                                                    Thanks for your enquiry. Yes, we do offer treatment for cockroaches control using baiting. The baiting have no smell and lure them to feed on the baits and kill them. The baits is a low impact to the environment. You can email me your name, address and contact number for my customer care to speak to you on the treatment.
                                                    Cheers!
                                                    Stephen Liu

                                                      Reply
                                                  • rosalind lee
                                                    rosalind lee says:

                                                    Hi Stephen

                                                    I see that there is a termite trail in one of my room. Now coming out. What should I do? What about this baiting system I heard others talking about. Where can I get it?
                                                    We had termite treatment some time back. We even had drilling done but now the termites are back. Frankly service was bad after the 1st few treatments. Not sure which company.. yours or another!

                                                      Reply
                                                      • Stephen Liu
                                                        Stephen Liu says:

                                                        Dear Rosalind,
                                                        Thanks for your enquiry. You may take a photo and send to my email-stephen@ridpest.com for confirmation. Don’t spray or disturb it. The other option is that we can arrange for our Pest Management Advisor to inspect the whole premises to confirm whether it is termites. Yes, we have the baiting system that can eliminate the whole termite colony using Exterminex. When did you done the drilling? The drilling does not eliminate the termite colony but preventing the termites from entering the house. Give me your full name and address and your contact number so that we can arrange the Pest Management Advisor to inspect your house.
                                                        Best Regards,
                                                        Stephen Liu

                                                          Reply
                                                      • suzane
                                                        suzane says:

                                                        Hi Stephan

                                                        How much it charge for pest control (get rid of rat). for the time being the rat is trap behind my kitchen cabinet.

                                                        TQ

                                                          Reply
                                                          • Stephen Liu
                                                            Stephen Liu says:

                                                            Dear Swee Nee,
                                                            Thanks for the enquiry. I like to be sure it is the right pest before we quote you. Kindly send us the pictures of the bedbugs at ridpest@ridpest.com. Kindly give us your contact and address for us to quote you.
                                                            Best Regards.
                                                            Stephen Liu

                                                              Reply
                                                              • Swee Nee
                                                                Swee Nee says:

                                                                HI Stephen,

                                                                Sorry i didn’t take the pictures, but i am sure its bedbugs.

                                                                A-13-5, bougainvilla apartment, jalan prima pelangi 1, 51200 kl.
                                                                my contact 0126609618.

                                                                  Reply
                                                                  • Stephen Liu
                                                                    Stephen Liu says:

                                                                    Thanks Swee Nee for the prompt reply. I will get y customer Excutive to contact you and quote you.
                                                                    Best Regards,
                                                                    Stephen Liu

                                                                      Reply
                                                              • Amar Singh
                                                                Amar Singh says:

                                                                Hi Stephen,

                                                                We live in a condo at 19th floor and noticed bed bugs. Pretty sure of bed bugs and we had throw away our bedroom set and 2 mattresses. However, it is still there. Please send your team members for consultation. My contact no: 0102267378, Setapak, 1100sq feet

                                                                TQ
                                                                Amar Singh

                                                                  Reply
                                                                  • Stephen Liu
                                                                    Stephen Liu says:

                                                                    Dear Amar,
                                                                    Thanks for the enquiry. I will get my sales to call you for the quotation. For Bed bugs, we will vacuum the mattress and following with spraying and ULV misting. For a long term solution, I propose to use a mattres cover to cover the whole mattres. The mattress cover will prevent the breeding of bed bugs, dust mites and prolong the lifespan of the mattress.
                                                                    Cheers!
                                                                    Stephen Liu

                                                                      Reply
                                                                  • Shirley
                                                                    Shirley says:

                                                                    Hi Stephen,

                                                                    Lately my apartment has black ants intruder, not in the kitchen but master bedroom’s bathroom. During weekend when I was away, they had made a move to the room and the air-cond (lucky not a lots). Is there way to demolish their nest? I had tried few ways, but they still back. Please advice. Thanks.

                                                                      Reply
                                                                      • Stephen Liu
                                                                        Stephen Liu says:

                                                                        Dear Shirley,
                                                                        Thanks for your enquiry. Yes, Ants control is pretty tricky as you need to locate the nest. No worry, Ridpest is able to resolve. Kindly email us at ridpest@ridpest.com your address and contact no.for our Pest Management Advisor to call you.
                                                                        Cheers!
                                                                        Stephen!

                                                                          Reply
                                                                      • Mohd Khairul
                                                                        Mohd Khairul says:

                                                                        Dear Stephen,

                                                                        My house have 1 problem. centipede. From small centipede to the big size estimated 6-7 inch long.

                                                                        However, the centipede is coming from outside the house. crawling to inside the house. Last month my younger sister was bitten.

                                                                        Any idea how pesticide control can address this issue?

                                                                        Do need to spray all the soil around the house? or planting some bait to attract and kill that culprit?

                                                                          Reply
                                                                          • Stephen Liu
                                                                            Stephen Liu says:

                                                                            Dear Khairul,
                                                                            Thanks for your enquiry. Yes, we can take care of your centipede problem. Yes, we need to spray the whole garden and plants. How big is your area in square feet? Can I have your address and contact number? Kindly email us ridpest@ridpest.com.
                                                                            Best Regards,
                                                                            Stephen Liu

                                                                              Reply
                                                                          • John
                                                                            John says:

                                                                            Hi Stephen,

                                                                            We just received keys for our new house and found termite activity.
                                                                            How much usually you will charge for a 3-floors house?
                                                                            Can the prevention becomes permanent?

                                                                            Thanks.

                                                                              Reply
                                                                              • Stephen Liu
                                                                                Stephen Liu says:

                                                                                Dear John,
                                                                                Thanks for your enquiry.
                                                                                Congratulation for your brand new house. Like all of us, we are so happy cos’ it is one of our biggest lifetime investment. I’m glad that you’re taking a positive step to protect your investment. Yes, Prevention is always better than cure. Your small investment in protecting your home will go a long way. In order for us to give you an accurate quote, kindly click to http://www.ridpest.com/request-for-quote/ and fill up the details and we will revert to you.
                                                                                Best Regards,
                                                                                Stephen Liu

                                                                                  Reply
                                                                              • Jade
                                                                                Jade says:

                                                                                Hello Stephan,

                                                                                Does Ridpest perform “bird control” too… like bird spike? You came recommended by Timothy Tiah for fleas. Not sure if your company does Bird Control

                                                                                • Contact Number: +60162068570
                                                                                • Address: Ken Damasnara
                                                                                Reply
                                                                              • Frank Tan
                                                                                Frank Tan says:

                                                                                Hello Stephan

                                                                                Do you have service or method to permanent avoid rat go in car engine?
                                                                                what is your service cost.

                                                                                Hope to hear you soon
                                                                                Thanks

                                                                                • Contact Number: 0122792007
                                                                                • Address: sg. Besi
                                                                                Reply

                                                                              Leave a Reply

                                                                              Want to join the discussion?
                                                                              Feel free to contribute!

                                                                              Leave a Reply

                                                                              Your email address will not be published. Required fields are marked *